- +91 7701934257
- +91 7701934257
Our Privacy Policy
Privacy Policy
At OM Cargo Movers, we understand that moving your home or office is a big deal — and trusting someone with your belongings also means trusting them with your personal information. This Privacy Policy explains, in simple terms, what information we collect from you, why we collect it, and how we keep it safe.
What Information We Collect
When you reach out to us through our website (https://omcargomovers.in/), request a quote, or book our services, we may collect details like your name, phone number, email address, pickup and delivery addresses, and any specific requirements you share with us regarding your move. If you contact us via a form, WhatsApp, or a call-back request, we naturally collect whatever information you provide in that conversation.
We may also collect some basic technical information automatically when you visit our site — things like your browser type, device, and general usage patterns (through cookies or analytics tools). This helps us understand how people use our website and improve it over time.
Why We Collect It
We don’t collect information just to sit on it. We use it to:
- Respond to your enquiries and provide accurate moving quotes
- Coordinate pickup, packing, and delivery schedules
- Communicate updates about your booking
- Improve our services and website experience
- Send occasional offers or updates, only if you’ve agreed to receive them
How We Protect Your Information
We take reasonable precautions to keep your personal data secure — this includes limiting access to your information within our team and using secure channels for storing booking and contact details. That said, no online transmission or storage system can be guaranteed 100% secure, and we encourage you to share sensitive information (like payment details) only through verified, secure channels.
Sharing of Information
We do not sell or rent your personal information to third parties. We may share necessary details with our own moving/logistics staff, partner transport vendors, or service providers strictly for the purpose of completing your move. We may also disclose information if required by law or to protect our legal rights.
Cookies
Our website may use cookies to enhance your browsing experience and understand visitor behaviour. You can choose to disable cookies through your browser settings, though this might affect some website functionality.
Your Choices
You can ask us at any time to update, correct, or delete the personal information we hold about you. You can also opt out of promotional messages whenever you like — just let us know.
Third-Party Links
Our website may contain links to other websites (like social media pages). We aren’t responsible for the privacy practices of those external sites, so we’d recommend reviewing their policies separately.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. The updated version will always be posted on this page with a revised date.
Contact Us
If you have any questions about this policy or how we handle your information, feel free to reach out to us at omcargomoverschd@gmail.com or +91 7701934257.
Terms & Conditions
By using our website or booking our services, you agree to the following terms:
Services — OM Cargo Movers provides packing, moving, loading, unloading, and transportation services for household and commercial goods. Exact service details, timelines, and pricing will be confirmed with you before your move is finalized.
Quotes & Pricing — Quotes provided on the website or over call are estimates based on the information you share. Final pricing may vary depending on actual load, distance, additional services requested, or on-site conditions.
Booking & Cancellation — Bookings are confirmed only after mutual agreement on service, date, and price. Cancellations or rescheduling should be communicated as early as possible; any advance payment refund will depend on how close to the moving date the cancellation is made.
Customer Responsibility — You’re responsible for providing accurate address details, informing us of fragile or high-value items in advance, and ensuring someone is available at pickup and delivery locations on the scheduled date.
Liability — While our team handles all belongings with care, OM Cargo Movers’ liability for loss or damage is limited as per the terms agreed at the time of booking. We recommend discussing insurance options for high-value items.
Payments — Payment terms (advance, partial, or full) will be communicated at the time of booking and must be honoured as agreed.
Website Use — All content on this website is owned by OM Cargo Movers and should not be copied or reused without permission. We try to keep information accurate but don’t guarantee it’s error-free at all times.
Governing Law — These terms are governed by the applicable laws of India, and any disputes will be subject to the jurisdiction of local courts.